If you have an idea, concern or complaint that you think might assist the surgery in its service to you, please in the first instance contact the Practice Manager, Mrs Kirsty Millard who will be interested to hear your views.
The practice has a Patient Complaints Procedure Leaflet which you can click on the link to download a copy or ask at reception for a copy.
Patient complaint leaflet (PDF, 356KB)
PALS (Patient Advice & Liaison Service) offers advice and support to patients, clients, service users, their families and carers. For issues relating to GP's please contact the PALS service at Solihull Primary Care Trust on 0800 783 2894, or by post to Friars Gate, Stratford Road, Solihull, B90 4BN. or email on pals@solihull-pct.nhs.uk