Contact Details

Telephone: 01675442510

Out of Hours: 01675 442510 or NHS 111

NHS 111: Call 111 or visit 111.nhs.uk

Contact Us Online For Non Urgent Queries: florey.accurx.com/p/M89608

Patient Access: app.patientaccess.com

NHS App: www.nhs.uk/nhsapp

Times

• Surgery Times
• Out of Hours

Location

Hampton Surgery, Fentham Hall, Marsh Lane, Solihull, West Midlands, B92 0AH

Get directions (opens in Google Maps). You can use this link for directions to the surgery if you are driving, cycling, walking or using public transport.

Facilities

The surgery is a modern purpose built practice with ramped access for disabled people.

Our practice offers the following facilities:

• Access for Wheelchair users
  All surgery doors ensure wheelchair access.
• Access Without Steps
  The surgery is all on ground level and there is a handrail leading from the car park into the surgery building.
• Induction loop
  Available.
• Toilet for wheelchair users
  Available.
• Parking
  Available.
• Adjustable examination couch
  Available.
• Consideration for Carers
  We also offer help for carers of disabled people who may require support, assessments or equipment. We welcome any suggestions to further improve the facilities for patients with disability

To learn more, please ring our reception on 01675 442510.

Opening Times

Reception Times

• Monday: 8.30am to 1.00pm and 2.30pm to 6.00pm
• Tuesday: 8.30am to 1.00pm and 2.30pm to 6.00pm
• Wednesday: 8.30am to 1.00pm and 2.30pm to 6.00pm
• Thursday: 8:30am to 1:00pm
• Friday: 8.30am to 1.00pm and 2.30pm to 6.00pm
• Saturday: Closed
• Sunday: Closed

A doctor is available for consultation on weekdays until 6pm by appointment, except on Thursdays when they are available till 1.00pm.

When the surgery is closed please call 01675 442510 and listen carefully to the message which will explain who you need to call to access a GP or out of hour emergency cover.

Extended Access Service Information

Dates of bank holidays can be found here

If you need medical help now, use NHS 111 online (111.nhs.uk) or call 111.

111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Contact us in a emergency

For example: Choking, Heavy Blood Loss, Chest pain, Serious injury, Blacking out, Fits.

If you need a doctor in an emergency and the surgery is closed telephone the usual surgery number (01675 442510), and the answer phone will tell you how to contact a doctor.

Please note that on a Thursday afternoon when the surgery is closed from 1.00pm and until 6.30pm you can access medical care by calling Arden Medical Centre, Downing Close, Knowle, B93 0QA by calling 01564 739194. Please be aware by calling this number that the clinical & reception teams at Arden Medical Centre will have full access to your medical records. If it is after 6.30pm on Thursday please call the NHS 111 service on 111.

The NHS 111 service is available to deal with emergency and non emergency queries. They can be contacted by dialling 111.

Patients are advised to call 111 before attending any urgent care services as alternative services are available and more are coming on line in November. These include the options to direct patients directly to a pharmacist or to speak to a dental nurse for example.

Children who appear very unwell or need urgent treatment for a serious illness or injury should be taken to Heartlands Hospital A&E rather than Solihull Hospital.

Solihull Hospital
Lode Lane
Solihull
B91 2JL

Birmingham Heartlands Hospital
Bordesley Green East
Birmingham
B9 5SS

For more information on the Choose Well Campaign to ensure the right path for fast, effective, expert health treatment or advice see our Choose Well Page on the website.

Emergency Contraception

Emergency contraception can be obtained from the surgery when it is open or by contacting the umbrella service at umbrellahealth.co.uk or by calling 0121 237 5700.