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Prescription Ordering Posted or Updated on 8 May 2025

We would like to respectfully remind all of our patients that we do not accept prescription requests over the telephone, the only exception to this are patients who are registered clinically housebound and are regularly visited at home by a GP.

Please do not call reception to ask for this service as you will be refused. 

You can order your repeat medication by signing up to the NHS APP - NHS App and your NHS account - NHS (www.nhs.uk) - download for free on the Apple Store or Google Play from a smartphone to order your repeat prescriptions.

You can also sign up to the Patient Access service by completing one of the following forms appropriate to age group on the Online Services page.

You can visit reception and request by completing this form: Prescription request Form 2023 (DOCX, 16KB). You can also drop the request through the letter box on the side door if we are closed.

All prescriptions are sent electronically to your nominated pharmacy via the Electronic Prescribing Service (EPS) rather than you needing to collect a paper prescription from the surgery. Please see more information regarding EPS at: https://www.nhsbsa.nhs.uk/help-nhs-prescription-costs/electronic-prescriptions or from your local pharmacy.e.g.

All patients having repeat prescriptions will be asked to see a doctor from time to time to check their treatment.

When ordering please remember to:

  • Please provide the exact drug names wherever possible.
  • Please allow 48 hours for the practice to process your prescription requests
  • Please allow extra time at weekends and bank holidays.
  • Specialist Drug Monitoring - Patients on specialist prescribed medication, e.g. Warfarin and Methotrexate, and who need regular monitoring will be seen by appointment for review by the doctor.
  • Prescriptions can now be sent to a pharmacy of your choice via the Electronic Prescribing Service (EPS). Make our reception team or the pharmacy aware of your choice.

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Hampton Surgery

Fentham Hall, Marsh Lane, Solihull, West Midlands, B92 0AH

  • 01675442510
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